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2019 Sustainability Award Winner - Yarra Valley Water

Published on 08 Oct 2019

The Culture Transformation and Sustainability Awards recognise organisations which have created a Constructive Culture or sustained a Constructive Culture on a subsequent remeasure using the Organisational Culture Inventory® (OCI).

This year we are pleased to announce one of our Sustainability Award winners - Yarra Valley Water! Congratulations!

Yarra Valley Water's Cultural Journey………


Yarra Valley Water has a proud history of pursuing a long-term culture change program to deliver excellence.

We embarked on our cultural journey back in 2001 and our ongoing commitment has transformed our strategy and vision as well as our approach to leadership and employee experience.

As one of Australia’s largest water utilities, providing vital water and sanitation services to 2 million people daily – more than 30 per cent of Victorians – this focus has created an engaged and inclusive workforce in tune with customers.

It allows us to deliver on our purpose to provide exemplary services that contribute to the health and wellbeing of current and future generations.  

At the core of our cultural journey has been the ability to measure our culture through the tools provided by Human Synergistics. This ability to measure and map our cultural gaps has been vital in creating lasting change and allowing for the implementation of immediate initiatives.

Our cultural journey is represented by the series of Organisational Culture Inventory (OCI) circumplex over the years:



The challenge for Yarra Valley Water is to sustain this highly productive culture and continue to innovate and expand its influence to ensure we continue to enable extraordinary performance across all areas of the business.

We recently had Pat McCafferty - Managing Director of Yarra Valley Water on the podcast to talk about how they've built and maintained their culture and how it is fueling their innovative and industry leading efforts. Have a listen here!

Learn more about Yarra Valley Water