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The Power of Rapport Building in Debriefs

Published on 10 Apr 2019
Power of Rapport Building

Putting in time to build rapport at the start of a debrief can be invaluable later in bringing their data to life. Rather than jumping straight into the data, use some time upfront to understand who the person is, what is going on for them (at work and home).

This episode is hosted by Sue Bigham and Dominic Gourley.

Listen to this Episode of Culture Bites:

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Key Takeaways from this Episode:

People might have the same LSI data profile - but the story could be completely different. Start drawing out the story early in the debrief during the rapport phase.

Don't over-prepare otherwise you can start build assumptions from the data beforehand. Discover the data and their story together with them.

The perception items at the back of the LSI asks questions about satisfaction at work and home. If you've had the conversation already you can use it to bring those results to life.

Let what the person says inform your next question... but here are a few ideas of some questions you could ask:

- Tell me about your role at work
- How is you relationship with your manager? ... Peers? ... Direct reports?
- Talk to me about what's happening for you outside of work

Even if you might know the person already, it's still important to build rapport in the room. Ask about what has been happening for them lately, what are they working on at the moment, what's happening outside of work?

Don't underestimate the power of rapport building.

Learn more about the Life Styles Inventory

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Listen to these related episodes of Culture Bites:

020: Tips and tricks for LSI Debriefs
023: Passive LSI Action Tips
024: Aggressive LSI Action Tips
029: Coaching Questions for Passive Styles
030: Coaching Questions for Aggressive Styles